Ticket Purchase Terms & Conditions of Sale
Any ticket issued is subject to the following conditions and may be revoked by the issuer, proprietor of the venue and/or organiser of the event for breach of any of the specified conditions. Small Crown Productions may change or amend these Terms & Conditions of Sale at any time.Your ticketYou can print your ticket(s) immediately upon confirmation of your credit card authorisation by clicking the Download & Print Ticket button. A confirmation email which contains a PDF of your ticket is sent to the email address you provided during the ticket purchasing process, from which you can print your ticket(s).
Look after your ticket(s) as you would cash. It must be presented in order to gain admittance to the event. The code on the ticket uniquely identifies this ticket and the purchaser, and can be redeemed only once. Multiple copies of this ticket will not allow multiple entries. In the event that multiple copies of this code are presented at the event, the Promoter may refuse entry to all ticket holders presenting tickets with this code.When presenting concession tickets or entering events with an age restriction in place, appropriate identification must be shown. If suitable identification is not presented, you may be refused admittance to the event.All ticket prices are shown in AU Dollars and include GST where applicable.
Postponements, cancellations & refundsTickets cannot be refunded, exchanged or cancelled once issued except in accordance with the applicable laws of Australia.In the event of a cancellation, the purchase will be refunded directly to the credit card used for the original purchase. In the event of a postponement, purchased tickets for the original date will be valid for the new date unless otherwise notified. Purchasers have the option to seek a refund for the value of the purchased ticket(s) for a postponed event by contacting Small Crown Productions prior to the replacement date for the postponed show. In the event that a Promoter authorises ticket refunds for a postponed event, they will be issued only to the original credit card used for the purchase.Purchase from unauthorised sourcesTickets are sold either through the Small Crow produtions website or Eventsframe. Do not purchase tickets from any source other than the Small Crown Productions website at www.smallcrownproductions.com.au or the relevent Small Crown Productions Eventsframe account. Tickets purchased from any other source may be unauthorised copies and may be refused admittance to the event.Changes in programThe Promoter reserves the right to withdraw, replace, add or substitute artists or performers without notice.Recording / audiotaping eventsCameras and video recorders, audiotape recorders and other types of recording devices may be prohibited at the event.Refusal of admission or ejection for objectionable behaviourThe Promoter or venue reserve the right, without refund of any amount paid, to refuse admission to, or eject, any person whose behaviour does not comply with the rules and regulations set forth by the venue and/or Promoter.Credit card problemsSmall Crown Productions’s uses Eventsframe to sell its tickets. Occasionally, your bank may not authorise a transaction, based on your account status or your card not being enabled for online purchases. In these instances, it is your bank denying your card, not Small Crown Productions, so please contact your bank for a resolution.
Where a ticket is purchased by credit card and a chargeback is subsequently issued, you will be liable for and will be invoiced for both the full transaction value and a reasonable chargeback management fee.